LG Hospitality

Frequently Asked Questions

We are a reliable distributor exclusively specializing in LG hospitality TVs. Our focus is solely on providing products tailored to the hospitality industry and our expertise lies specifically in the realm of hospitality televisions. As industry specialists, we bring extensive knowledge and experience to meet the unique needs of each hospitality television.
LG Hospitality provided by Ameritech Distribution is well-positioned to assist our clients in ensuring that their products are handled, delivered, and installed when and how they need them. We specialize in the management of the complete project. A variety of guest room essentials including hospitality televisions, wall mounts, and alarm clocks.

 To initiate an order, you may call us at 1-877-777-9769. Alternatively, you can reach out to us via email at [email protected], and we will generate a personalized quote based on your specific requirements. You may visit our website at www.lghospitality.com for detailed product information.

Usually, the shipment process takes approximately 7-10  business days, encompassing the allocation and verification of units before dispatch. We prioritize the safety and security of the units, ensuring they are carefully handled before being handed over to the courier. 

 

We strive to guarantee the timely and complete shipment of your order. While we diligently work to maintain sufficient inventories in our distribution centers to accommodate unforeseen circumstances, external factors may impact delivery times. Shortages in raw materials or sudden increases in demand can affect stock levels. In such instances, we remain committed to providing optimal service. Please note that we cannot be held responsible for delays arising from Acts of God or other circumstances beyond our control.

Tracking information will promptly be sent to your email once we ship your order.

We accept various payment methods, including checks, wire transfers, ACH DEBIT, and Credit Cards (fees may apply). Rest assured that our payment processes are secure to protect your financial information.

If you have any questions or concerns, our customer support team is ready to assist you. Visit the “Contact Us” page on our website for contact information, including phone numbers and email addresses or simply reach your dedicated account representatives.

We take product warranties seriously to ensure customer satisfaction. Our approach involves adhering to the warranty terms provided by the manufacturers.

If you encounter any issues covered by the warranty, please contact our customer support with a description of the problem. We will guide you through the warranty claim process, which may involve facilitating the return and replacement of the product. Our goal is to address warranty matters efficiently and effectively to uphold the quality and reliability of our products.

Stay informed about promotions, discounts, and new product releases by subscribing to our newsletter. You can find the subscription option on our website you can also like our Social media pages to stay updated on recent promotions. 


If you have any further questions or need assistance, please don’t hesitate to reach out to our customer support team. We are here to make your shopping experience with LG Hospitality smooth and enjoyable.

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